The easiest way to tell the content of someone’s character is how someone treats their wait staff. You were inconsiderate, lazy and unsympathetic the entire time. Of course shanaynay isn’t going to be nice, she made a quarter putting up with your go through the drive through during rush self (The milkshake was warm, that’s ridiculous) and this is probably the best opportunity this uncouth woman was going to get. ( You would have paid a poor struggling waitress who would not have had the general manager looking over her shoulder and six other cars to worry about. You really expected good service from fast food? Burger King is great, and I’ve had nothing but good experiences with them, but statistical eventuality dictates that someone is going to get horrendous service. And being that guy with the twenty-five dollar order and the unapologetic attitude assured that it would be you.

I guess I should be more sympathetic, it sucks being treated like crap. But it is something we deal with every day. We get people yelling because we need them to repeat how to make their sandwich. We constantly get people talking down to us because we need clarity on their awkward ordering style. I’m sorry you got bad service, it would not have happened where I work. But really, don’t act so surprised, both the employees and the consumers are viewed as cattle by the company. Go to Perkins next time.

Get this. I ask for three creams and sugars for my coffee. The drive through person rolls her eyes and gives them to me.

I ask for a stir spoon. Because I don’t want to use my finger.

Rolls her eyes again.

It’s not like she’s getting paid to give you food and stuff. It’d be better if she could just sit there all day.

Jeeze. Maybe it’s better that we don’t eat that crappy food anyway. We’ll live longer.:roll:

I was making some purchases in a pet store recently. There were two employees. Both looked like teenagers. The boy was talking on his phone, loudly describing friends who were high on drugs and doing stupid things which led to their deaths. The girl was texting non-stop. I did not feel either of them were very attentive to their pet store jobs or their pet store customers.

Al, thanks for your concern for my child and I. We’re fine, thanks. As for what I expect? I expect people to do their jobs without attitude towards paying customers. I didn’t ask her to grate cheese for me or light a candle. I expected her to take my order, correctly, and hand me the food I paid for. I don’t think that’s too much to ask.

Katrina, there is another girl who works at Burger King that has waited on us before that is SO nice. Even if she makes a mistake I don’t really care because she’s such an upbeat person and I know it was an honest mistake. I just can’t stand it when an employee of any place acts like the customers are a problem. If they are that unhappy they need to find new jobs.

Not to say I couldn’t understand the job- with their turnover rate they just put all the instructions on the walls and gave up training people- but the pace was extreme and 90% of the customers were in a bad mood. I couldn’t handle that, and I give kudos to anyone who can do it with a smile on their face.

I never looked at my cell phone in the place, never really talked to the other employees other than to tell them the chicken would be up soon or something, tried my best to give the customers a reason not to scowl- but they did anyways.

So I quit and now I sell chocolate to happy people who deserve great customer service. But whenever I go to the food court, I remember what it was like to work there.. and smile at the employees I deal with.