Dear Laminta,

When you take someone’s order at the drive through while you’re laughing and text messaging, chances are you can make some errors.  When you read back the order and are corrected on every single item there’s no need to get nasty about it.

I ordered my burger with no pickles.  I didn’t order extra saliva.  As a matter of fact, you can hold the saliva all together.  And if my milkshake is going to be half a cup of warm milk with cookies crumbled in it, I guess you can keep that too.

When you are handing the bag out the window, you really should make sure you have a good grip on it.  Don’t just hold the edge and hope the bag doesn’t rip to shreds.  I wonder how much food gets dumped out right there at the window because you don’t know how to handle a bag full of food.  It’s odd really, because it is your job to handle bags full of food.

When the food does drop to the ground and spill out everywhere, please don’t ask me to open my car door to try to pick it up.  I’m not going to do it and it’s just going to make you angry when I roll my eyes.  Also don’t turn around and tell everyone you work with that I dropped the food.  You know that *I* didn’t drop a mf-ing thing.  Anyone can make a mistake, but blaming it on me is only going to make me angry.

Thanks for the new bag of food though.  I really appreciate you acting as though it was charity.  It’s great that at BK I can have it my way, all wrapped up and in a bag and stuff.

There’s no need for attitude when I ask if straws are in the bag.  It’s a relevant question since I did order 4 drinks.  If you tell me they are in the bag, could you please make sure that they are before I take the bag and check?  It just irritates me when you lie.  And it irritates you even more when I sit there and refuse to move until you give me straws.

Also, when you ask me if the kid’s meal is for a boy or a girl, and I say boy, please don’t make the mistake of putting a doll in the bag for him.  Walter doesn’t really like dolls, he would prefer a car or one of the Transformers or a Simpson’s toy if you have it.  I really wish you wouldn’t screw this up every time.  It makes us really unhappy when we get home and realize Polly Pocket hitched a ride with us.

I think if you can take my suggestions we can have a much better time on my next visit.  Assuming there is a next time.

Sincerely,

Gerri